Roberto Ponce, MD

Gastroenterology

Photo of Dr. Ponce

Location

2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028

Patient Satisfaction Survey

Overall Satisfaction
4.3 out of 5
76 Ratings
59 Comments

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.2
Provider showed concern
4.4
Friendliness/courtesy of CP
4.4
CP spoke using clear language
4.1
Provider explained things clearly
4.2
Provider included you in decisions
4.3
Patients' confidence in CP
4.3
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jun 25, 2022
Waiting time was a bit too long
Jun 20, 2022
Very friendly and approachable
Jun 14, 2022
The nurse in the waiting room who put my IV was friendly and she was very informed
Jun 14, 2022
Very unorganized
Jun 14, 2022
Very unorganized
Jun 12, 2022
Very bad experience with dr Ponce. He focused on my wait and called me fat rather then my diagnosis. Not recommending him.
Jun 12, 2022
To many people in the waiting room.
Jun 12, 2022
Doctor was very rude and called me fat and I was bothered by his behavior. Not going back to that doctor .
May 21, 2022
Well organized office
May 21, 2022
Very clean neat well organized office
May 21, 2022
Very polite.caring
May 21, 2022
Very knowledgeable about my condition
May 21, 2022
Concerned.caring
May 21, 2022
Very couteous
May 14, 2022
Everything went well and the people are very courteous and helpful.
May 14, 2022
The nurse was very courteous and helpful before and after my procedure.
May 6, 2022
Everything is fine
May 6, 2022
All very friendly
Mar 19, 2022
Excellent Dr. !! Excellent bedside manner and loved how he explained to my family what he saw during my procedure.
Mar 18, 2022
Very good
Mar 18, 2022
Everything is fine
Mar 11, 2022
I was a reschedule at the last minute; I didn't mind waiting because they were doing me a favor to work me in.
Mar 10, 2022
Great
Mar 10, 2022
Great
Mar 10, 2022
Great
Mar 10, 2022
Great
Mar 10, 2022
Great
Mar 10, 2022
Great experience
Mar 6, 2022
Highly recommended
Mar 6, 2022
All
Mar 6, 2022
Only a long waiting time
Mar 6, 2022
Very kind
Mar 6, 2022
Very efficient
Mar 6, 2022
Very friendly
Feb 28, 2022
Not bad
Feb 28, 2022
Not bad
Feb 28, 2022
Not bad
Feb 28, 2022
Not bad
Feb 28, 2022
Not bad
Feb 28, 2022
Everything is fine
Feb 25, 2022
My visit was very fast and smooth
Feb 21, 2022
Made me fell well attended.
Feb 21, 2022
Office very clean, well organized
Feb 21, 2022
Friendly.polite
Feb 21, 2022
Very well mannered .took time to explain my condition
Feb 21, 2022
Very clean .organized staff
Feb 21, 2022
Very friendly .patient
Feb 17, 2022
No bad experiences.
Feb 17, 2022
No bad experiences.
Feb 17, 2022
Everyone was very courteous, and professional.
Feb 17, 2022
No bad experiences.
Feb 17, 2022
Everyone was very courteous, professional.
Feb 4, 2022
Be punctual! If you make an appointment at 4:15pm. I don't understand why they serve you 5:45
Feb 2, 2022
Well very well!!
Feb 2, 2022
Of course!!
Feb 2, 2022
Excellent!!
Feb 2, 2022
Of course, well recommended!
Feb 2, 2022
All excellently very well!!
Feb 2, 2022
Excellent care and very good doctor!