Roberto Ponce, MD
Gastroenterology
Location
2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028
Patient Satisfaction Survey
Overall Satisfaction
★★★★★
★★★★★
4.3 out of 5
76 Ratings
59 Comments
Patient Ratings & Comments
The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.2
★★★★★
★★★★★
Provider showed concern
4.4
★★★★★
★★★★★
Friendliness/courtesy of CP
4.4
★★★★★
★★★★★
CP spoke using clear language
4.1
★★★★★
★★★★★
Provider explained things clearly
4.2
★★★★★
★★★★★
Provider included you in decisions
4.3
★★★★★
★★★★★
Patients' confidence in CP
4.3
★★★★★
★★★★★
Likelihood of recommending this provider
Comments
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★
★★★★★
Jun 25, 2022
Waiting time was a bit too long
★★★★★
★★★★★
Jun 20, 2022
Very friendly and approachable
★★★★★
★★★★★
Jun 14, 2022
The nurse in the waiting room who put my IV was friendly and she was very informed
★★★★★
★★★★★
Jun 14, 2022
Very unorganized
★★★★★
★★★★★
Jun 14, 2022
Very unorganized
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★★★★★
Jun 12, 2022
Very bad experience with dr Ponce. He focused on my wait and called me fat rather then my diagnosis. Not recommending him.
★★★★★
★★★★★
Jun 12, 2022
To many people in the waiting room.
★★★★★
★★★★★
Jun 12, 2022
Doctor was very rude and called me fat and I was bothered by his behavior. Not going back to that doctor .
★★★★★
★★★★★
May 21, 2022
Well organized office
★★★★★
★★★★★
May 21, 2022
Very clean neat well organized office
★★★★★
★★★★★
May 21, 2022
Very polite.caring
★★★★★
★★★★★
May 21, 2022
Very knowledgeable about my condition
★★★★★
★★★★★
May 21, 2022
Concerned.caring
★★★★★
★★★★★
May 21, 2022
Very couteous
★★★★★
★★★★★
May 14, 2022
Everything went well and the people are very courteous and helpful.
★★★★★
★★★★★
May 14, 2022
The nurse was very courteous and helpful before and after my procedure.
★★★★★
★★★★★
May 6, 2022
Everything is fine
★★★★★
★★★★★
May 6, 2022
All very friendly
★★★★★
★★★★★
Mar 19, 2022
Excellent Dr. !! Excellent bedside manner and loved how he explained to my family what he saw during my procedure.
★★★★★
★★★★★
Mar 18, 2022
Very good
★★★★★
★★★★★
Mar 18, 2022
Everything is fine
★★★★★
★★★★★
Mar 11, 2022
I was a reschedule at the last minute; I didn't mind waiting because they were doing me a favor to work me in.
★★★★★
★★★★★
Mar 10, 2022
Great
★★★★★
★★★★★
Mar 10, 2022
Great
★★★★★
★★★★★
Mar 10, 2022
Great
★★★★★
★★★★★
Mar 10, 2022
Great
★★★★★
★★★★★
Mar 10, 2022
Great
★★★★★
★★★★★
Mar 10, 2022
Great experience
★★★★★
★★★★★
Mar 6, 2022
Highly recommended
★★★★★
★★★★★
Mar 6, 2022
All
★★★★★
★★★★★
Mar 6, 2022
Only a long waiting time
★★★★★
★★★★★
Mar 6, 2022
Very kind
★★★★★
★★★★★
Mar 6, 2022
Very efficient
★★★★★
★★★★★
Mar 6, 2022
Very friendly
★★★★★
★★★★★
Feb 28, 2022
Not bad
★★★★★
★★★★★
Feb 28, 2022
Not bad
★★★★★
★★★★★
Feb 28, 2022
Not bad
★★★★★
★★★★★
Feb 28, 2022
Not bad
★★★★★
★★★★★
Feb 28, 2022
Not bad
★★★★★
★★★★★
Feb 28, 2022
Everything is fine
★★★★★
★★★★★
Feb 25, 2022
My visit was very fast and smooth
★★★★★
★★★★★
Feb 21, 2022
Made me fell well attended.
★★★★★
★★★★★
Feb 21, 2022
Office very clean, well organized
★★★★★
★★★★★
Feb 21, 2022
Friendly.polite
★★★★★
★★★★★
Feb 21, 2022
Very well mannered .took time to explain my condition
★★★★★
★★★★★
Feb 21, 2022
Very clean .organized staff
★★★★★
★★★★★
Feb 21, 2022
Very friendly .patient
★★★★★
★★★★★
Feb 17, 2022
No bad experiences.
★★★★★
★★★★★
Feb 17, 2022
No bad experiences.
★★★★★
★★★★★
Feb 17, 2022
Everyone was very courteous, and professional.
★★★★★
★★★★★
Feb 17, 2022
No bad experiences.
★★★★★
★★★★★
Feb 17, 2022
Everyone was very courteous, professional.
★★★★★
★★★★★
Feb 4, 2022
Be punctual! If you make an appointment at 4:15pm. I don't understand why they serve you 5:45
★★★★★
★★★★★
Feb 2, 2022
Well very well!!
★★★★★
★★★★★
Feb 2, 2022
Of course!!
★★★★★
★★★★★
Feb 2, 2022
Excellent!!
★★★★★
★★★★★
Feb 2, 2022
Of course, well recommended!
★★★★★
★★★★★
Feb 2, 2022
All excellently very well!!
★★★★★
★★★★★
Feb 2, 2022
Excellent care and very good doctor!