Joseph Horton, MD

4.6

★★★★★

Provider showed concern

4.6

★★★★★

Friendliness/courtesy of CP

4.7

★★★★★

CP spoke using clear language

4.7

★★★★★

Provider explained things clearly

4.6

★★★★★

Provider included you in decisions

4.7

★★★★★

Patients' confidence in CP

4.6

★★★★★

Likelihood of recommending this provider

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 20, 2022

Good

★★★★★

Aug 14, 2022

Front staff needs to have a better flow was waiting about 15 mins until I was checked in because of only person at window

★★★★★

Aug 12, 2022

Dr. Horton is always willing to explain anything to me, and answer all of my questions.

★★★★★

Jul 20, 2022

Everything was excellent. The only problem is contacting the office by phone. The phone can ring all day and no one will answer.

★★★★★

Jul 20, 2022

Staff are excellent !!!!

★★★★★

Jul 20, 2022

Minimal wait.

★★★★★

Jul 20, 2022

Great staff, excellent doctors, good with patients.

★★★★★

Jul 16, 2022

I enjoyed the time with the Staff

★★★★★

Jul 1, 2022

Waited too long and no information shared as to why my schedule appointment was being delayed

★★★★★

Jun 30, 2022

Awesome experience

★★★★★

Jun 30, 2022

Awesome experience with physician as before

★★★★★

Jun 30, 2022

Good experience as before

★★★★★

Jun 30, 2022

Awesome experience

★★★★★

Jun 30, 2022

Awesome

★★★★★

Jun 28, 2022

Phone always rings but no one picks up.

★★★★★

Jun 21, 2022

DR HORTON IS AN EXCELLENT SURGEON.

★★★★★

Jun 21, 2022

Almost impossible to phone the practice. Either the out of hours service even although it is regular working times or rings and rings or get into the phone system and no one answers the call. Usually just have to give up. Face to face contact with office staff is excellent. Very friendly and professional.

★★★★★

Jun 21, 2022

The young man who took the X-ray deserves credit for being very friendly, helpful, and professional.

★★★★★

Jun 15, 2022

The nurse was very attentive and wrote all my concerns down.

★★★★★

Jun 15, 2022

Super pleased with the minimal wait times.

★★★★★

Jun 15, 2022

After scheduling appointment online, I wanted to make sure that it was booked since I did not receive a confirmation email that day. I called the phone number listed on the website at seven times at different times and never got through to anyone. I gave up. A couple of days before the appt. I received an email to confirm

★★★★★

Jun 13, 2022

Never return my calls. Or till 3/4 days later

★★★★★

Jun 13, 2022

They do not answer the phone

★★★★★

May 25, 2022

Not being able to contact provider via telephone is a huge downside. I waited this long to see doctor only to continue to have delays in care.

★★★★★

May 25, 2022

Seemed busy. Understandable.

★★★★★

May 25, 2022

Phone does not get answered. I have called all week to follow up with submission of information for insurance company with no success. I will have to leave early from work today to actual go in person to speak with someone so that I can move forward with the process of tests.

★★★★★

May 25, 2022

Appointment was at 2. I arrived by 1:30 and didn't get called until 2:45.

★★★★★

May 19, 2022

Need help in organizing the phone calls/ appointments.

★★★★★

May 19, 2022

As usual Dr. Horton is kind and knowledgeable.

★★★★★

May 19, 2022

No one answers the phone . Left message twice to make an appointment and also left a message with the answering service, no call back. I had to literally walk to the office to make an appointment. Something got to give .

★★★★★

May 19, 2022

Not sure I would recommend. Only because of the problem w after leaving the office and not being able to speak to anyone over the phone.

★★★★★

May 19, 2022

The staff is really good. It is the lack of anyone answering the phone after the visits.

★★★★★

May 19, 2022

It is impossible to talk to anyone over the phone. When I call, the phone just rings and rings and rings. Nobody answers, no answering machine, absolutely nothing. If a patient has just had surgery and has a question in regards to that surgery, how would that patient contact the doctor or his office??! The doctor is great, it's his office that definitely needs improvement.

★★★★★

May 19, 2022

Dr.Horton was very professional and kind knows what he is doing. Tuck all steps necessary to find out what was wrong with my knee.

★★★★★

May 6, 2022

Front desk was great helped me cause I didn't know how to use the app

★★★★★

May 6, 2022

Awsome

★★★★★

May 6, 2022

All around great

★★★★★

May 6, 2022

Very nice courtesy and prompt

★★★★★

May 6, 2022

Fastest I ever been through

★★★★★

May 6, 2022

It was very easy so it was a great experience

★★★★★

Mar 13, 2022

Everything went well

★★★★★

Mar 11, 2022

Great service

★★★★★

Mar 11, 2022

Good

★★★★★

Mar 11, 2022

Great doctor

★★★★★

Mar 11, 2022

Good

★★★★★

Mar 11, 2022

Easy and fast

★★★★★

Mar 11, 2022

Great service

★★★★★

Mar 6, 2022

Good Service

★★★★★

Mar 4, 2022

Great

★★★★★

Mar 2, 2022

Great referral

★★★★★

Feb 25, 2022

Good

★★★★★

Feb 25, 2022

Awesome

★★★★★

Feb 25, 2022

Awesome

★★★★★

Feb 25, 2022

Awesome

★★★★★

Feb 25, 2022

Awesome

★★★★★

Feb 25, 2022

Was help was good

★★★★★

Feb 25, 2022

Very professional

★★★★★

Feb 18, 2022

Great doctor and staff

★★★★★

Feb 18, 2022

Most excellent

★★★★★

Feb 18, 2022

Most excellent

★★★★★

Feb 18, 2022

Most excellent

★★★★★

Feb 18, 2022

Most excellent

★★★★★

Feb 11, 2022

Everyone seemed to be on tap and organized

★★★★★

Feb 5, 2022

It has been a great experience

★★★★★

Feb 5, 2022

Great job

★★★★★

Feb 5, 2022

Good

★★★★★

Feb 5, 2022

All around good experience

★★★★★

Feb 5, 2022

Good

★★★★★

Feb 5, 2022

Good atmosphere

★★★★★

Feb 5, 2022

Good staff very professional

★★★★★

Feb 5, 2022

Very good dr explains very good.

★★★★★

Feb 3, 2022

Excellent

★★★★★

Feb 3, 2022

Excellent

★★★★★

Feb 3, 2022

Excellent

★★★★★

Feb 3, 2022

Excellent

★★★★★

Feb 3, 2022

Excellent

★★★★★

Feb 3, 2022

Excellent

★★★★★

Jan 21, 2022

No problem

★★★★★

Jan 21, 2022

No problems

★★★★★

Jan 21, 2022

Had a good experience

★★★★★

Jan 3, 2022

Very good staff

★★★★★

Jan 3, 2022

Good doctors

★★★★★

Jan 3, 2022

Really cared for my health

★★★★★

Jan 3, 2022

I very well trained personnel

★★★★★

Jan 3, 2022

Good people

★★★★★

Jan 3, 2022

I did leave a form I need for work and was informed it might take 2 weeks to complete. It be nice to inform the patient if work forms will be needed to submit after the procedure for it will take weeks to return to you.

★★★★★

Jan 3, 2022

I've done other surveys and many are lacking the option "N/A"

★★★★★

Jan 3, 2022

My appt was scheduled at hospital n I registered via website

★★★★★

Jan 2, 2022

Sometimes when I called no one answered, not even an answer machine.

★★★★★

Dec 15, 2021

Best orthopedic doctor in valley wouldn't see anyone else. And have recommended him to many others

★★★★★

Dec 15, 2021

Excellent doctor and his nurse.

★★★★★

Dec 10, 2021

All good

★★★★★

Dec 10, 2021

All good

★★★★★

Dec 10, 2021

All good

★★★★★

Dec 10, 2021

Good

★★★★★

Dec 10, 2021

Very good experience.

★★★★★

Dec 10, 2021

All of employees were so courteous and helpful. I was very satisfied and Dr.Horton explained my problem and answered all my questions.

★★★★★

Dec 10, 2021

Good experience

★★★★★

Dec 10, 2021

Good experience

★★★★★

Dec 10, 2021

Good experience

★★★★★

Dec 10, 2021

Great experience

★★★★★

Dec 10, 2021

Good experience

★★★★★

Dec 10, 2021

Good experience

★★★★★

Dec 3, 2021

Very good experience in every way.

★★★★★

Dec 3, 2021

Excellent

★★★★★

Dec 3, 2021

Dr. Horton and th 4 of his staff that I had contact with did an EXCELLENT job in every way.

★★★★★

Nov 19, 2021

It was a fast visit, Dr. Explained everything and I loved that I was not there for hours.

★★★★★

Nov 13, 2021

Pleasant experience

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Very nice

★★★★★

Nov 12, 2021

Very nice

★★★★★

Nov 12, 2021

Awesome

★★★★★

Nov 12, 2021

Very awesome

★★★★★

Nov 12, 2021

Very refreshing

★★★★★

Nov 12, 2021

Doctor was very good explaining my problem and including me in on decision making

★★★★★

Nov 12, 2021

Dr was very busy

★★★★★

Nov 12, 2021

Registration online was lengthy and somewhat difficult

★★★★★

Nov 9, 2021

Will highly recommend Dr. Horton. Receptionist need to answer phone and or call back pts.

★★★★★

Nov 9, 2021

Great job.

★★★★★

Nov 9, 2021

Best care.

★★★★★

Nov 9, 2021

Once at the clinic everything is smooth. Scheduling is the hardest part when no one answers or calls back.

★★★★★

Nov 6, 2021

Great service

★★★★★

Nov 6, 2021

Good experience

★★★★★

Oct 28, 2021

Good

★★★★★

Oct 28, 2021

Good

★★★★★

Oct 25, 2021

I would highly recommend this facility. Staff, Doctor excellence

★★★★★

Oct 25, 2021

Very good

★★★★★

Oct 23, 2021

Dr.Horden came highly recomended by a physical therapist dureing my physical therapy,the lady's name I cannot remember memory not that well since strokes

★★★★★

Oct 23, 2021

Receptionist was very curdias,friendly and helpful

★★★★★

Oct 11, 2021

Everyone is very friendly, very professional. I most definitely recommend!

★★★★★

Oct 11, 2021

I highly recommend Dr. Horton, you won't be disappointed.

★★★★★

Oct 11, 2021

Great staff especially Jasmine!! Everyone is very nice, Dr. Horton explains everything well.

★★★★★

Oct 10, 2021

Fast and friendly

★★★★★

Oct 3, 2021

Everything was great except for the front desk "forgetting" to sign me in.

Orthopedic Surgery

Locations

Patient Satisfaction Survey

Patient Ratings & Comments

Comments