Joseph Horton, MD

Orthopedic Surgery

Photo of Joseph Horton

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Locations

Orthopedic Specialty Associates - Harlingen
2121 Pease St.
Suite #404
Harlingen, TX 78550
Phone: (956) 389-4710
Fax: (956) 389-3537

Orthopedics & Sports Medicine - Weslaco Expressway
675 E Expressway 83
Weslaco, TX 78599
Phone: (956) 389-4710
Fax: (956) 389-3537

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
165 Ratings
139 Comments

More Information Coming Soon!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.6
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.7
Provider explained things clearly
4.6
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 14, 2022
Front staff needs to have a better flow was waiting about 15 mins until I was checked in because of only person at window
Aug 12, 2022
Dr. Horton is always willing to explain anything to me, and answer all of my questions.
Jul 20, 2022
Everything was excellent. The only problem is contacting the office by phone. The phone can ring all day and no one will answer.
Jul 20, 2022
Staff are excellent !!!!
Jul 20, 2022
Minimal wait.
Jul 20, 2022
Great staff, excellent doctors, good with patients.
Jul 16, 2022
I enjoyed the time with the Staff
Jul 1, 2022
Waited too long and no information shared as to why my schedule appointment was being delayed
Jun 30, 2022
Awesome experience
Jun 30, 2022
Awesome experience with physician as before
Jun 30, 2022
Good experience as before
Jun 30, 2022
Awesome experience
Jun 30, 2022
Awesome
Jun 28, 2022
Phone always rings but no one picks up.
Jun 21, 2022
DR HORTON IS AN EXCELLENT SURGEON.
Jun 21, 2022
Almost impossible to phone the practice. Either the out of hours service even although it is regular working times or rings and rings or get into the phone system and no one answers the call. Usually just have to give up. Face to face contact with office staff is excellent. Very friendly and professional.
Jun 21, 2022
The young man who took the X-ray deserves credit for being very friendly, helpful, and professional.
Jun 15, 2022
The nurse was very attentive and wrote all my concerns down.
Jun 15, 2022
Super pleased with the minimal wait times.
Jun 15, 2022
After scheduling appointment online, I wanted to make sure that it was booked since I did not receive a confirmation email that day. I called the phone number listed on the website at seven times at different times and never got through to anyone. I gave up. A couple of days before the appt. I received an email to confirm
Jun 13, 2022
Never return my calls. Or till 3/4 days later
Jun 13, 2022
They do not answer the phone
May 25, 2022
Not being able to contact provider via telephone is a huge downside. I waited this long to see doctor only to continue to have delays in care.
May 25, 2022
Seemed busy. Understandable.
May 25, 2022
Phone does not get answered. I have called all week to follow up with submission of information for insurance company with no success. I will have to leave early from work today to actual go in person to speak with someone so that I can move forward with the process of tests.
May 25, 2022
Appointment was at 2. I arrived by 1:30 and didn't get called until 2:45.
May 19, 2022
Need help in organizing the phone calls/ appointments.
May 19, 2022
As usual Dr. Horton is kind and knowledgeable.
May 19, 2022
No one answers the phone . Left message twice to make an appointment and also left a message with the answering service, no call back. I had to literally walk to the office to make an appointment. Something got to give .
May 19, 2022
Not sure I would recommend. Only because of the problem w after leaving the office and not being able to speak to anyone over the phone.
May 19, 2022
The staff is really good. It is the lack of anyone answering the phone after the visits.
May 19, 2022
It is impossible to talk to anyone over the phone. When I call, the phone just rings and rings and rings. Nobody answers, no answering machine, absolutely nothing. If a patient has just had surgery and has a question in regards to that surgery, how would that patient contact the doctor or his office??! The doctor is great, it's his office that definitely needs improvement.
May 19, 2022
Dr.Horton was very professional and kind knows what he is doing. Tuck all steps necessary to find out what was wrong with my knee.
May 6, 2022
Front desk was great helped me cause I didn't know how to use the app
May 6, 2022
Awsome
May 6, 2022
All around great
May 6, 2022
Very nice courtesy and prompt
May 6, 2022
Fastest I ever been through
May 6, 2022
It was very easy so it was a great experience
Mar 13, 2022
Everything went well
Mar 11, 2022
Great service
Mar 11, 2022
Good
Mar 11, 2022
Great doctor
Mar 11, 2022
Good
Mar 11, 2022
Easy and fast
Mar 11, 2022
Great service
Mar 6, 2022
Good Service
Mar 4, 2022
Great
Mar 2, 2022
Great referral
Feb 25, 2022
Good
Feb 25, 2022
Awesome
Feb 25, 2022
Awesome
Feb 25, 2022
Awesome
Feb 25, 2022
Awesome
Feb 25, 2022
Was help was good
Feb 25, 2022
Very professional
Feb 18, 2022
Great doctor and staff
Feb 18, 2022
Most excellent
Feb 18, 2022
Most excellent
Feb 18, 2022
Most excellent
Feb 18, 2022
Most excellent
Feb 11, 2022
Everyone seemed to be on tap and organized
Feb 5, 2022
It has been a great experience
Feb 5, 2022
Great job
Feb 5, 2022
Good
Feb 5, 2022
All around good experience
Feb 5, 2022
Good
Feb 5, 2022
Good atmosphere
Feb 5, 2022
Good staff very professional
Feb 5, 2022
Very good dr explains very good.
Feb 3, 2022
Excellent
Feb 3, 2022
Excellent
Feb 3, 2022
Excellent
Feb 3, 2022
Excellent
Feb 3, 2022
Excellent
Feb 3, 2022
Excellent
Jan 21, 2022
No problem
Jan 21, 2022
No problems
Jan 21, 2022
Had a good experience
Jan 3, 2022
Very good staff
Jan 3, 2022
Good doctors
Jan 3, 2022
Really cared for my health
Jan 3, 2022
I very well trained personnel
Jan 3, 2022
Good people
Jan 3, 2022
I did leave a form I need for work and was informed it might take 2 weeks to complete. It be nice to inform the patient if work forms will be needed to submit after the procedure for it will take weeks to return to you.
Jan 3, 2022
I've done other surveys and many are lacking the option "N/A"
Jan 3, 2022
My appt was scheduled at hospital n I registered via website
Jan 2, 2022
Sometimes when I called no one answered, not even an answer machine.
Dec 15, 2021
Best orthopedic doctor in valley wouldn't see anyone else. And have recommended him to many others
Dec 15, 2021
Excellent doctor and his nurse.
Dec 10, 2021
All good
Dec 10, 2021
All good
Dec 10, 2021
All good
Dec 10, 2021
Good
Dec 10, 2021
Very good experience.
Dec 10, 2021
All of employees were so courteous and helpful. I was very satisfied and Dr.Horton explained my problem and answered all my questions.
Dec 10, 2021
Good experience
Dec 10, 2021
Good experience
Dec 10, 2021
Good experience
Dec 10, 2021
Great experience
Dec 10, 2021
Good experience
Dec 10, 2021
Good experience
Dec 3, 2021
Very good experience in every way.
Dec 3, 2021
Excellent
Dec 3, 2021
Dr. Horton and th 4 of his staff that I had contact with did an EXCELLENT job in every way.
Nov 19, 2021
It was a fast visit, Dr. Explained everything and I loved that I was not there for hours.
Nov 13, 2021
Pleasant experience
Nov 12, 2021
Good
Nov 12, 2021
Very nice
Nov 12, 2021
Very nice
Nov 12, 2021
Awesome
Nov 12, 2021
Very awesome
Nov 12, 2021
Very refreshing
Nov 12, 2021
Doctor was very good explaining my problem and including me in on decision making
Nov 12, 2021
Dr was very busy
Nov 12, 2021
Registration online was lengthy and somewhat difficult
Nov 9, 2021
Will highly recommend Dr. Horton. Receptionist need to answer phone and or call back pts.
Nov 9, 2021
Great job.
Nov 9, 2021
Best care.
Nov 9, 2021
Once at the clinic everything is smooth. Scheduling is the hardest part when no one answers or calls back.
Nov 6, 2021
Great service
Nov 6, 2021
Good experience
Oct 28, 2021
Good
Oct 28, 2021
Good
Oct 25, 2021
I would highly recommend this facility. Staff, Doctor excellence
Oct 25, 2021
Very good
Oct 23, 2021
Dr.Horden came highly recomended by a physical therapist dureing my physical therapy,the lady's name I cannot remember memory not that well since strokes
Oct 23, 2021
Receptionist was very curdias,friendly and helpful
Oct 11, 2021
Everyone is very friendly, very professional. I most definitely recommend!
Oct 11, 2021
I highly recommend Dr. Horton, you won't be disappointed.
Oct 11, 2021
Great staff especially Jasmine!! Everyone is very nice, Dr. Horton explains everything well.
Oct 10, 2021
Fast and friendly
Oct 3, 2021
Everything was great except for the front desk "forgetting" to sign me in.