Carlos Ponce, MD
Gastroenterology
Location
2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028
Patient Satisfaction Survey
Overall Satisfaction
★★★★★
★★★★★
4.3 out of 5
86 Ratings
17 Comments
Patient Ratings & Comments
The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.3
★★★★★
★★★★★
Provider showed concern
4.5
★★★★★
★★★★★
Friendliness/courtesy of CP
4.6
★★★★★
★★★★★
CP spoke using clear language
4.2
★★★★★
★★★★★
Provider explained things clearly
4.3
★★★★★
★★★★★
Provider included you in decisions
4.3
★★★★★
★★★★★
Patients' confidence in CP
4.2
★★★★★
★★★★★
Likelihood of recommending this provider
Comments
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★
★★★★★
Aug 13, 2021
I was totally impressed after I had previously heard unsatisfactory reports from two different people.
★★★★★
★★★★★
Aug 13, 2021
I would say the total time from arrival to leaving was no more than 45 minutes.
★★★★★
★★★★★
Aug 13, 2021
My question was, if I took the time to register online before the visit why did I have to answer most of the same questions again in person. The medical personnel because they needed more details of which I really did not have any more info to offer.
★★★★★
★★★★★
Aug 10, 2021
Even though it took over 35 minutes doctor was very informative
★★★★★
★★★★★
Aug 10, 2021
Very nice.
★★★★★
★★★★★
Aug 10, 2021
Very courteous staff
★★★★★
★★★★★
Jul 30, 2021
Like any drs office - I rate it fair.
★★★★★
★★★★★
Jul 23, 2021
Fair
★★★★★
★★★★★
Jul 19, 2021
Very courteous
★★★★★
★★★★★
Jul 19, 2021
I was satisfied
★★★★★
★★★★★
Jul 19, 2021
Very courteous personnel
★★★★★
★★★★★
Dec 16, 2020
Excellent staff, personal care, overall visit.
★★★★★
★★★★★
Dec 16, 2020
Excellent patient care,
★★★★★
★★★★★
Dec 16, 2020
Excellent visit.
★★★★★
★★★★★
Dec 16, 2020
Excellent staff.
★★★★★
★★★★★
Dec 16, 2020
Excellent visit.
★★★★★
★★★★★
Dec 16, 2020
My visit was excellent.