Carlos Ponce, MD

Gastroenterology

Location

2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028

Patient Satisfaction Survey

Overall Satisfaction
4.4 out of 5
81 Ratings
38 Comments

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.4
Provider showed concern
4.5
Friendliness/courtesy of CP
4.5
CP spoke using clear language
4.3
Provider explained things clearly
4.3
Provider included you in decisions
4.3
Patients' confidence in CP
4.3
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 5, 2022
Good
Jul 5, 2022
Good
Jul 5, 2022
Well
Jun 27, 2022
Good
Jun 27, 2022
Good
Jun 27, 2022
Good
Jun 27, 2022
Good
Jun 27, 2022
Good
Jun 27, 2022
Good
Jun 26, 2022
Beside manners need improvement staff not cordial at all-like a robot
Jun 18, 2022
Too much waiting time
May 24, 2022
Very,very friendly
May 24, 2022
Everybody in the office was very friendly ,helpful answered questions youu asked very satisfied
May 21, 2022
Because they waste their time and my very appreciated time they live asking for opinions and nothing they have done and nothing will do to last esperanto hours.
May 11, 2022
Good service
May 1, 2022
Dr very attentive
May 1, 2022
Everything is fine
May 1, 2022
Very friendly
May 1, 2022
Very friendly staff
Mar 17, 2022
The wait was very long.
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Feb 27, 2022
All the staff, including Dr. Ponce, were extremely knowledgeable, friendly, and courteous.
Feb 21, 2022
Good experience overall
Feb 12, 2022
The visit was not rushed. Steps to pinpoint the problem were explained.
Feb 11, 2022
Unable to contact Dr. Office by phone
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good
Dec 20, 2021
Good
Dec 3, 2021
My appointment was at 11 am, I got there 15 minutes before, as suggested and I waited an hour and a half to be seen by doctor.
Dec 3, 2021
Staff is excellent