Carlos Ponce, MD
Gastroenterology
Location
2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028
Patient Satisfaction Survey
Overall Satisfaction
★★★★★
★★★★★
4.4 out of 5
89 Ratings
41 Comments
Patient Ratings & Comments
The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.4
★★★★★
★★★★★
Provider showed concern
4.6
★★★★★
★★★★★
Friendliness/courtesy of CP
4.4
★★★★★
★★★★★
Provider explained things clearly
4.6
★★★★★
★★★★★
CP spoke using clear language
4.4
★★★★★
★★★★★
Provider included you in decisions
4.4
★★★★★
★★★★★
Patients' confidence in CP
4.3
★★★★★
★★★★★
Likelihood of recommending this provider
Comments
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★
★★★★★
Mar 17, 2022
The wait was very long.
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Mar 17, 2022
Excellent service
★★★★★
★★★★★
Feb 27, 2022
All the staff, including Dr. Ponce, were extremely knowledgeable, friendly, and courteous.
★★★★★
★★★★★
Feb 21, 2022
Good experience overall
★★★★★
★★★★★
Feb 12, 2022
The visit was not rushed. Steps to pinpoint the problem were explained.
★★★★★
★★★★★
Feb 11, 2022
Unable to contact Dr. Office by phone
★★★★★
★★★★★
Dec 20, 2021
Good
★★★★★
★★★★★
Dec 20, 2021
Good thanks
★★★★★
★★★★★
Dec 20, 2021
Good thanks
★★★★★
★★★★★
Dec 20, 2021
Good thanks
★★★★★
★★★★★
Dec 20, 2021
Good thanks
★★★★★
★★★★★
Dec 20, 2021
Good
★★★★★
★★★★★
Dec 3, 2021
Staff is excellent
★★★★★
★★★★★
Dec 3, 2021
My appointment was at 11 am, I got there 15 minutes before, as suggested and I waited an hour and a half to be seen by doctor.
★★★★★
★★★★★
Sep 16, 2021
They were very friendly
★★★★★
★★★★★
Sep 16, 2021
Very well attended
★★★★★
★★★★★
Sep 16, 2021
I am very happy for your services.
★★★★★
★★★★★
Sep 16, 2021
Very good hope
★★★★★
★★★★★
Sep 16, 2021
I was very well taken care of
★★★★★
★★★★★
Sep 16, 2021
Everything was very good
★★★★★
★★★★★
Sep 11, 2021
Good
★★★★★
★★★★★
Sep 11, 2021
Good
★★★★★
★★★★★
Sep 11, 2021
Good
★★★★★
★★★★★
Sep 11, 2021
Good
★★★★★
★★★★★
Sep 11, 2021
Bad
★★★★★
★★★★★
Aug 13, 2021
My question was, if I took the time to register online before the visit why did I have to answer most of the same questions again in person. The medical personnel because they needed more details of which I really did not have any more info to offer.
★★★★★
★★★★★
Aug 13, 2021
I was totally impressed after I had previously heard unsatisfactory reports from two different people.
★★★★★
★★★★★
Aug 13, 2021
I would say the total time from arrival to leaving was no more than 45 minutes.
★★★★★
★★★★★
Aug 10, 2021
Very courteous staff
★★★★★
★★★★★
Aug 10, 2021
Very nice.
★★★★★
★★★★★
Aug 10, 2021
Even though it took over 35 minutes doctor was very informative
★★★★★
★★★★★
Jul 30, 2021
Like any drs office - I rate it fair.
★★★★★
★★★★★
Jul 23, 2021
Fair
★★★★★
★★★★★
Jul 19, 2021
Very courteous personnel
★★★★★
★★★★★
Jul 19, 2021
Very courteous
★★★★★
★★★★★
Jul 19, 2021
I was satisfied