Carlos Ponce, MD

Gastroenterology

Location

2449 Boca Chica Blvd
Suite # B
Brownsville, TX 78526
Phone: (956) 542-1531
Fax: (956) 542-0028

Patient Satisfaction Survey

Overall Satisfaction
4.4 out of 5
89 Ratings
41 Comments

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.4
Provider showed concern
4.6
Friendliness/courtesy of CP
4.4
Provider explained things clearly
4.6
CP spoke using clear language
4.4
Provider included you in decisions
4.4
Patients' confidence in CP
4.3
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 17, 2022
The wait was very long.
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Mar 17, 2022
Excellent service
Feb 27, 2022
All the staff, including Dr. Ponce, were extremely knowledgeable, friendly, and courteous.
Feb 21, 2022
Good experience overall
Feb 12, 2022
The visit was not rushed. Steps to pinpoint the problem were explained.
Feb 11, 2022
Unable to contact Dr. Office by phone
Dec 20, 2021
Good
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good thanks
Dec 20, 2021
Good
Dec 3, 2021
Staff is excellent
Dec 3, 2021
My appointment was at 11 am, I got there 15 minutes before, as suggested and I waited an hour and a half to be seen by doctor.
Sep 16, 2021
They were very friendly
Sep 16, 2021
Very well attended
Sep 16, 2021
I am very happy for your services.
Sep 16, 2021
Very good hope
Sep 16, 2021
I was very well taken care of
Sep 16, 2021
Everything was very good
Sep 11, 2021
Good
Sep 11, 2021
Good
Sep 11, 2021
Good
Sep 11, 2021
Good
Sep 11, 2021
Bad
Aug 13, 2021
My question was, if I took the time to register online before the visit why did I have to answer most of the same questions again in person. The medical personnel because they needed more details of which I really did not have any more info to offer.
Aug 13, 2021
I was totally impressed after I had previously heard unsatisfactory reports from two different people.
Aug 13, 2021
I would say the total time from arrival to leaving was no more than 45 minutes.
Aug 10, 2021
Very courteous staff
Aug 10, 2021
Very nice.
Aug 10, 2021
Even though it took over 35 minutes doctor was very informative
Jul 30, 2021
Like any drs office - I rate it fair.
Jul 23, 2021
Fair
Jul 19, 2021
Very courteous personnel
Jul 19, 2021
Very courteous
Jul 19, 2021
I was satisfied